Trendsource, Inc.
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
www.trendsource.com Details

Workplace Conflict Resources
Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid.
work911.com Details

destinationCRM.com
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
www.destinationcrm.com Details

e-Satisfy, Inc.
Provides an integrated approach to measuring customer satisfaction across every sales and support channel.
www.e-satisfy.co.uk Details

eCRMGuide
Customer Relationship Management in the E-Business World
www.ecrmguide.com Details

eLoyalty
Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.
www.eloyalty.net Details