Adams Research Group
Helps organizations improve performance and customer service.
adamsresearchgroup.com
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Aegis Communications Group, Inc.
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
www.aegiscomgroup.com
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Beacon Technologies, Ltd.
Permission-based IVR-interactive customer survey for customer satisfaction research.
BeaconTouch.com
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CustomInsight Internet Surveys
Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.
www.custominsight.com
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Customer Service Training and Articles
Customer service training and free articles.
www.proedgeskills.com
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Customer Service Training-Guaranteed
Measure-X training will shows how to measure satisfaction and retain customers longer.
www.measure-x.com
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Customer Service University
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, 'Taking Service Outside the Boundaries.' Training tools and facilitators' guides available.
www.customerserviceuniversity.com
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Customer Service Week
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.
www.csweek.com
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ExecTrainer.com
Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.
www.exectrainer.com
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Golden Resources Marketing Group
Provides mystery shopping services, merchandising, and point of sale marketing audits.
hometown.aol.com
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