411 Peculiar Road
Aims to teach customer service people, call centers, and managers how to work with customers online.
www.learnandteachonline.com
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CRM Blog
News and commentary on CRM topics, including software and implementation.
www.crmblog.org
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CRM Event
Resource featuring weekly updated news and event schedules.
www.crm-event.com
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CRM Today
Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
www.crm2day.com
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CRM and Contact Centre 247
Online exhibition for the CRM software & Call Centre industries. Featuring news, articles, whitepapers, case studies and vendors.
www.crmandcontactcentre247.com
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CRMDirectory.com
News, products, and tutorials for those interested in customer relationship management (CRM).
www.crmdirectory.com
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Call Centre
CRM Software reviews, management interviews, tips on improving customer service and call centre products.
www.callcentre.com
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Customer Care Coach
Email-based customer care training program for managers that is designed to deliver continuous improvement, increase profits and customer loyalty.
www.customercarecoach.com
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Customer Service Manager.com
Journal, advice and information for customer service professionals
www.customerservicemanager.com
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Customer Service Point
Promotes quality customer service, with articles on customer support and related subjects as Customer Relationship Management (CRM), best practices, tools, books, quotes and skills.
www.customerservicepoint.com
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