Aestiva
Web-based solutions including help tickets, knowledge base, contact management, and email management.
www.aestiva.com Details

Blue Pumpkin Software
Call center workforce management scheduling and forecasting software for customer contact centers and inbound sales call centers
www.blue-pumpkin.com Details

Charter Continuum
Customer relationship management with software for handling customer feedback ensuring customer retention.
www.charter-uk.com Details

Chordiant Software
Business process automation and customer service applications. Includes products, services, and clients.
www.chordiant.com Details

Cloudgate, Ltd.
Two-way customer communication platform allows companies to create services and marketing campaigns that coordinate multiple channels.
www.cloud-gate.com Details

Davox Corporation
Provides customer interaction management desktop solutions to the financial, airlines, telecom, and utilities industries.
www.davox.com Details

FrontRange Solutions
Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
www.frontrange.com.au Details

Kanisa Inc.
Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
www.kanisa.com Details

Knowledge Base
Multi-user system enhances self-service customer support, help desk operations, and document management applications.
www.knowledgebase.net Details