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Corrective Action Software :
Corrective Action is documented change implemented to eliminate the specific cause of an identified non-conformance. The documentation defines the process to be followed. The goal of corrective action is to help a company take systematic action to correct problems.
Corrective action software guides you to improve the next generation of product design, quality and reliability. Corrective action software allows you to systematically detect, correct and prevent the problems through tracking the test data, field data or maintenance information. Corrective action software has been increased customer satisfaction by effectively managing all corrective action and nonconformance issues.
A corrective action software includes the:
- Steps taken to correct the non-conformity
- Creation of controls to prevent the recurrence of the non-conformity
The documentation of these stages must be included in the corrective action software. A corrective action program is a valuable and a meaningful tool for realizing cost savings and process improvement.
A Corrective Action Program involves:
- Recognizing that there is a problem
- Identify the true root cause
- Implement a plan to control immediate damage
- Implement a plan to solve the problem
- Take steps to minimize the chance of recurrence of the problem
A corrective action program is easy to start and gives real measurable results. Corrective action must be a structured part of a company's culture and procedures.
Corrective Action Tracking :
An electronic corrective action tracking system can track the root cause and the corrective actions. Non-conformances can also be tracked through the Corrective Action Tracking system. Corrective Action Tracking increases visibility, traceability, and can help ensure that solutions are properly reviewed, implemented and audited.
Warranty Management :
Warranty management includes:
- Fast product engineering and redesign
- Recovering cost
- Building a high margin service business
Formerly, manufacturers used the concept of warranty to manage financial risk. It was a reserve to support the distribution channel if the product fails. In the early stages of the product lifecycle, a manufacturer's warranty practice aims to reduce the cycle time of uncovering the root cause of defects in products. This ensures that changes can be made quickly. Extended service warranty is one aspect of warranty management. There is more potential for revenue in an extended service warranty. Extended warranty is also a good way to gain customer information for up selling or cross selling products or services. Another aspect of warranty management is root cause analysis, which also leads to revenues.
Warranty Software :
Warranty Software solutions can both administer and process claims. The warranty software can detect whether the product is in warranty or not. For the repair service, a field might pop up to indicate too many hours charged for labor or that the part needs to be returned to the manufacturer. The resulting data generated by the warranty software can be surfaced from the warranty repository for predictive analysis, score carding and warranty reserve. Warranty management software improves the management and visibility of warranty claims and the cost to the company.
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